FAQs

Frequently asked questions and answers

GOOD TO KNOW BEFORE YOU PADDLE

Here are some of our most common questions and answers. If you need immediate assistance with a booking, you can contact us here.

WHERE IS KAYAKOMAT LOCATED?

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HOW MUCH DOES IT COST TO RENT A KAYAK/SUP?

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WHAT'S INCLUDED WHEN I RENT A KAYAK/SUP?

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I'VE NEVER PADDLED BEFORE. IS KAYAKOMAT SUITABLE FOR ME?

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DO YOU HAVE PUNCH CARDS, SUBSCRIPTIONS, AND GIFT CARDS?

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HOW DO I ACCESS THE KAYAK/SUP?

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WHERE DO I FIND THE LIFE JACKET AND PADDLE?

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CAN I TAKE YOUR SUP/KAYAK AND PADDLE IN ANOTHER LOCATION?

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HOW DO I STEER THE KAYAK?

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WHAT DO I DO IF I HAVE PROBLEMS WITH MY BOOKING?

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I'VE FORGOTTEN A BELONGING IN THE KAYAK, WHAT SHOULD I DO?

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CAN I CANCEL MY BOOKING?

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IS IT POSSIBLE TO EXTEND MY BOOKING?

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WHAT HAPPENS IF I CAN'T RETURN ON TIME?

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THE KAYAK I'M GOING TO RENT IS VERY DIRTY, WHAT SHOULD I DO?

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WHAT HAPPENS IF SOMETHING IS STOLEN/BROKEN DURING MY TRIP?

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